Privacy Policy

At Alepor Pty Ltd (Alepor, we, our, us), we respect the privacy of individuals engaging with our bespoke furniture services. This policy outlines how we collect, use, disclose, and safeguard personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to information gathered through our website, email correspondence, consultations, proposals, and project delivery.

Information we may collect includes contact details (such as name, email address, and phone), project information (including site measurements, style references, and timelines), and transactional details for invoicing and fulfillment. When site access is required, we may record delivery instructions and preferred time windows. Where you communicate with us on behalf of a company, we may also note your role or department to coordinate the project effectively.

We collect personal information directly from you when you submit an enquiry, subscribe to updates, request a quote, or correspond with our team. Limited technical information may be collected automatically, such as browser type, device characteristics, and aggregated interaction data used to improve navigation and diagnose performance issues. Cookies and similar tools may assist with preferences, analytics, and security. You can adjust browser settings to manage cookies, understanding that certain features may operate with reduced convenience.

We use the information to: respond to enquiries, prepare proposals, deliver and install commissioned items, arrange payments and receipts, manage warranties and aftercare, and share updates you have asked to receive. De-identified and aggregated insights may be used to refine offerings and internal processes. We share personal information with trusted service providers only to the extent necessary to perform services on our behalf, such as payment processing, transport, and secure data hosting. These providers are required to handle information in a manner consistent with applicable privacy obligations.

We implement reasonable safeguards designed to protect personal information against misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. Measures include role-based access, encryption in transit where appropriate, monitored infrastructure, and staff guidance. Despite these efforts, *** method of transmission or storage can be guaranteed as perfectly secure, and we encourage you to contact us promptly if you suspect any issue involving your information.

We retain personal information for periods aligned with operational needs and legal requirements. When information is *** longer required, we take steps to delete or de-identify it. You may request access to the personal information we hold about you and ask for corrections where details are inaccurate, out of date, incomplete, or misleading. We will respond within a reasonable timeframe and may require verification of identity before actioning a request.

Our website may contain internal links such as Legal, About, Contacts, and Home. We do not publish third-party advertising placements on our core pages. Where we reference external platforms (for example, payment or social channels), their separate policies govern any information you provide to those services.

If you wish to update preferences, opt out of communications, or raise a concern about how your information has been handled, please contact us using the details below. We aim to resolve concerns efficiently and, where appropriate, may provide guidance on steps available through the Office of the Australian Information Commissioner (OAIC).

Contact
Alepor Pty Ltd — Privacy Officer
Email: alepor@hotmail.com
Telephone: + (61) 42 975-83-14
Address: 9 George St, Parramatta NSW 2150, Australia

We may update this policy to reflect changes in law, technology, or our practices. Updated versions will carry a revised effective date. Significant changes that materially affect how we manage personal information will be highlighted through our website or direct communication where suitable.